Frequently Asked Questions at John F. Kennedy Airport
Answers to passenger questions
- What is the fastest way to access to midtown Manhattan and downtown Brooklyn?
- What is the taxi fare from JFK airport to Manhattan?
- Where are the Uber and Lyft Airport pickup location?
- Is there free internet access?
- How to transfer between the terminals?
- How to connect JFK with Newark and Laguardia airports?
- What to do in case of a long layover?
- What to do in case of loss of valuables or luggage?
- Is there a luggage storage service?
- What to do in case of feeling lost, or with no money, passport or missing the flight?
- Is there any free parking area in JFK airport?
- Are there currency exchange desks?
- Are there designated areas for smoking at the airport?
What is the fastest way to access to midtown Manhattan and downtown Brooklyn?
The LIRR (Long Island Rail Road) is a commuter train connecting Jamaica Station with Penn Station (Midtown Manhattan) as well as Atlantic Terminal (downtown Brooklyn) in 20 minutes (in both cases). Fares during Peak hours costs $10.75 and Off Peak $7.75. To get to Jamaica station from JFK airport terminals, you have to take the Airtrain (fare 7.75 USD – 10 minutes trip). The subway is a cheaper option but it takes 50 to 55 minutes.
What is the taxi fare from JFK airport to Manhattan?
Flat Fare is $52 to the first destination (plus tolls and tip). The taximeter and receipt should reflect that this trip is a flat fare. There is no $1 peak time or 50-cent night surcharge for these trips. Learn more
Where are the Uber and Lyft Airport pickup location?
Lyft is available at the Cell Phone Lot and Limousine Lot and Uber pick up area is in arrivals or baggage claim area Terminals 1-4, and in departures level T5.
Is there free internet access?
Yes, there is free Wi-Fi internet access in all terminals. To connect, turn on Wi-Fi on your device, set wireless network to _Free JFK WiFi and select Free Unlimited WiFi and enjoy.
How to transfer between the terminals?
The 24-hour JFK AirTrain is the fastest and easiest way to move around JFK Airport. The system connects all passenger terminals to airport parking lots, the hotel shuttle pick-up area, the rental car center, and NYC’s public transportation network at Jamaica and Howard Beach Stations, where you can connect with the subway, the Long Island Rail Road, and public buses. AirTrain is free unless you start or end your journey at Jamaica and Howard Beach Stations. There, the fee is $7.75 USD. Learn More
How to connect JFK with Newark and Laguardia airports?
From JFK to LaGuardia run the All County Express (800) 914-4223 and NYC Airporter/Golden Touch (18 USD) in 45 to 60 minutes.
From JFK to Newark Liberty run the ETS Air Shuttle (35 usd – 60 to 90 min) and NYC Airporter/Golden Touch (29 USD – 75 to 90 Minutes – One transfer at Grand Central Station).
What to do in case of a long layover?
There are many duty free shops (in terminals 1,4,5 and 7) and dining options in all terminals. JFK airport also offer a number of other amenities including Nursing suites, Beauty & Spa, Charging Stations, Service Animal & Pet Relief, Worship Spaces. In turn, there are several VIP lounges in all terminals with beverages, food, relax areas, etc and the TWA HOTEL in case you have several hours.
What to do in case of loss of valuables or luggage?
If you left your property on the plane or your checked baggage didn’t show up you need to contact to your airline. If you left any items within the airport grounds (public and after security areas) fill this form or call 561-408-0101.
Is there a luggage storage service?
There is one baggage storage location on-airport in Terminal 1. Please call (718) 751-2947 between the hours of 7 a.m. and 11 p.m. for pricing and other specifics on storing baggage there.
What to do in case of feeling lost, or with no money, passport or missing the flight?
In case of an extreme situation, the Traveler’s Aid (a not-for-profit organization), furnishes both professional and volunteer staff who provide emergency assistance to customers who are lost, confused, uncertain, or who have lost airline tickets or traveling papers (passport, visa, certificate of birth, etc.), or with insufficient funds,
separated from traveling companions. Also in case of the disabled or elderly traveling alone, or who incur other circumstances which would preclude them from continuing on to their final destination.
You can find Traveler’s Aid Volunteers at the Welcome Center in each terminal at JFK. Their office number is (718) 656-4870.
Is there any free parking area in JFK airport?
For those picking up a passenger, there are free Cell Phone Lots located less than five minutes from all terminals and provides a convenient place to wait for arriving flights. As an alternative, the Kiss & Fly free zone located at the AirTrain JFK Lefferts Boulevard Station, is also a pick-up drop-off area. Kiss & Fly enables travelers to simply hop on AirTrain for a fast and free ride to their terminal. See parking details
Are there currency exchange desks?
There are several international currency exchange desks located in Terminals 1, 5 and 8. In addition, you can find ATM cash machines in Terminals 4, 5 and 7.
Are there designated areas for smoking at the airport?
Smoking is permitted in designated areas outside each terminal.